Warranties

We are a small family owned business. We take a lot of time with our clients to ensure that an outstanding frame and appropriate lenses are selected. We are happy to warranty the product to the fullest availability of the manufacturer’s policy. We advocate on your behalf to ensure the manufacturer’s we use stand behind their products.

We want you happy and satisfied with our products and services!

*We offer a 30 day prescription guarantee, 2 years on lens coatings and 2 years on most frames. Shipping charges apply. Glasses must be in original condition. Scratches, wear and tear, discolouration will be processed as a warranty not a refund. Please contact us to clarify exact terms of our refund or exchange process. Specialty products and customized products do not apply.

*Policy subject to change.